Shipping Policy

Shipping Costs & Delivery Terms

We strive to ship your order as efficiently and reliably as possible. Below you will find all the information regarding our shipping methods, costs, and terms.

Shipping Methods

- Large products and cobots: are always shipped on a pallet.
- Smaller products and accessories: are shipped as a package.

All shipments are sent with DHL from our warehouse in the Netherlands.

Shipping Costs

Shipping costs for orders to Germany are free of charge.

Deliveries within the EU

All orders are shipped from the Netherlands. For deliveries within the European Union, these are considered intra-community deliveries. Therefore, no VAT is charged.

Deliveries outside the EU (Not applicable to New Zealand and Australia)

For orders from countries outside the European Union, the delivery term DAP (Delivered At Place) applies. This means that:

- You are responsible for paying local VAT and any import duties.
- These costs are not included in our shipping rates.